Terms and Conditions

Your shopping experience is important to us. Please get in touch with any questions you may have relating to our products or your order. You can reach us on 03 9555 7372 or email sales@studio7dancewear.com

By placing an order with Studio 7 Dancewear you agree to be bound by the following terms and conditions.

Shipping Policy

At Studio 7 Dancewear, we strive to deliver your order as quickly and efficiently as possible. Please review the following shipping information before placing your order.

Shipping Options – Australia

General Shipping Information

• Orders placed before 12pm (AEST), Monday to Friday (excluding public holidays in Victoria) will be despatched the same day whenever possible.
• Orders placed after the cut-off time will be shipped the following business day.
• Once your order has been dispatched, you will receive a tracking number via email.
• Shipping times may vary depending on your selected shipping method and location.
• Studio 7 Dancewear is not responsible for delays caused by the shipping carrier.

Premium Express Shipping

• Requires Authority to Leave – by selecting this method, you consent to having your package left at your delivery address if unattended.
• PO Boxes and Parcel Lockers are not accepted.
• Estimated delivery times:
  • Metropolitan VIC: 1-2 business days
  • Other Metropolitan Areas (excluding NT): 2-3 business days
  • Rural and NT Metro: 4-6 business days

Australia Post Express Shipping

• Used when Authority to Leave is not possible.
• Suitable for PO Boxes and Parcel Lockers.
• Estimated delivery time:
  • Metropolitan Areas (excluding NT): 1-2 business days.
  • Rural and NT Metro: 3-5 business days.

Free Standard Shipping

• Orders of $100 or more in a single transaction qualify for free standard shipping (not applicable to express shipping).
• Estimated delivery time: 4+ business days.

Click + Collect (Moorabbin, VIC)

• Available at 8 Walter Street, Moorabbin, VIC, 3189.
• Select Click & Collect at checkout.
• You will receive an emailed notification when your order is ready for collection.
• Collection available during store hours:
  • Monday – Friday: 9:00am – 5:00pm
  • Saturday: 9:30am – 1:00pm

Shipping Options – International

DHL Express

• Orders placed before 12pm (AEST), Monday to Friday will be dispatched the same or next day.
• Estimated delivery times:
  • NZ, Asia, UK: 3-4 business days
  • USA, Canada, Western Europe: 4-6 business days

DHL Standard

• Orders are dispatched within 2-3 business days.
• Estimated delivery times:
  • NZ, UK: 5-6 business days
  • USA, Canada, Western Europe: 8-10 business days
  • Asia: 9-12 business days

Customs & Duties

• All international orders are shipped in Australian Dollars (AUD).
• Any customs duties or taxes imposed by your country are the responsibility of the customer.

Additional Information

• Orders are not processed or shipped on weekends or public holidays.
• A tracking number will be provided for all shipped orders.
• Delivery times are estimates only and may be affected by carrier delays.

For any shipping-related queries, please contact sales@studio7dancewear.com or call 03 9555 7372.

SALE ITEMS

For items listed in our SALE category, there are no returns, exchanges or refunds.

UACTIV Sale – February 2025

• 25% off Uactiv items sale is valid online and in-store at our Moorabbin outlet only.
• In order to receive 25% off the regular retail price, you need to enter the coupon code on the Cart page before checkout.
• As per the main Terms and Conditions, there are no returns, exchanges or refunds available for on-sale items.
• While stocks last.

HEALTH AND SAFETY POLICY STATEMENT

Studio 7 Dancewear recognises that the health and safety of all workers and visitors is of the utmost importance and vital to the success of our business. As such we aim to continuously improve health and safety in the workplace through consultation and increased health and safety awareness of management and workers. We follow WorkSafe Victoria protocols. The premises are monitored 24/7 with CCTV and a security monitoring system.